Privacy policy

Last updated: 13/09/2023

1. Introduction

Certflow Pty Ltd (“we,” “us,” “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website located at www.certflow.com.au (the “Website”).

2. Information We Collect

We collect the following types of personal information from users:

We do not collect information automatically such as IP addresses, cookies, or device information. We collect this information through forms on our Website, and we use the WordPress platform.

3. Purpose of Data Processing

We collect user data for the sole purpose of providing services and communicating with users who have filled out our forms.

4. Data Sharing

We do not share user data with third parties, and we do not use advertising or analytics services that collect user data on our behalf.

5. User Rights

You have the following rights regarding your data:

Right to access: You can request access to the personal information we hold about you.
Right to correct: You can request corrections to any inaccurate or incomplete personal information.
Right to delete: You can request the deletion of your personal information.
Right to object: You can object to the processing of your personal information.

To exercise these rights or if you have any privacy-related inquiries, please contact us at support@certflow.com.au.

6. Security Measures

We have implemented security measures to protect your data from unauthorized access or breaches. However, please be aware that no data transmission over the internet can be guaranteed as completely secure.

8. Updates to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices. The updated policy will be posted on our Website, and the date of the latest revision will be indicated at the top of the policy.

9. Legal Compliance
We abide by Australian privacy laws and regulations applicable to our business.

10. Contact Information

For privacy-related inquiries or to exercise your data rights, please contact us at:
Certflow Pty Ltd PO Box 65, Nobby Beach QLD 4218 Email: support@certflow.com.au

 4.8/5

Certflow is a necessity for any Building Surveyor/Certifier. It simplifies the process and ensures a high level of service to the client. The support is fantastic with response times generally the same day. Everything is electronic from the signing of documents to onsite inspections with tablets, we do not keep any hard copy files and we use a lot less paper. Certflow has made the entire permit process far more efficient. Highly recommend.

Richard Shann

Director - Approveit Bulding Certification Pty Ltd

 4.8/5

I have used many software programs in my 31 years of working - from conveyancing, to construction and finance and have found Certflow to be one of the best programs I have ever used. I was blown away with the efficiency and ease of the system and how it adapts and evolves as the company itself grows and evolves. The tabs are easy to use, they flow with the certification process perfectly and provide all the information required for not only us but also local councils, owners and clients for their certification requirements. I highly recommend Certflow to all certification companies.

Amanda Aisbett

Office Manager & Certifier Support - Platinum Building Approvals

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